Connecting Website Design to Your Core Business Objectives
Many well-intentioned website design projects derail because organizations fail to clearly articulate concrete goals and priorities before starting. Without understanding key user needs or defining success metrics, website efforts often miss the mark completely. However, thoughtful planning and discovery conversations between client and website designer prevents this unfocused outcome. An effective website design process begins with discussing your overall business model, revenue streams, and operations in specific, tangible terms. The website designer will probe how transactions happen currently, where friction points exist, and how digital experiences could alleviate difficulties. What are the most essential use cases for your website to facilitate? Pinpoint opportunities for design to add value. From there, explore the ideal end-to-end customer journey and decision-making motivations. Know the awareness points, research steps, and pain points your audience experiences that quality s...